Most orders are processed within 24 hours. However, every effort will be made to accommodate a cancellation or change request providing your order has not yet been processed and shipped out. To expedite the cancellation process, please call us at 1-888-347-4114. Monday - Friday 8:00 am - 8:00 pm EST. If your order has shipped, the order cannot be cancelled, however it can be returned. To read more about return instructions, click here.